DO NOT HIRE FROM CARWIZUnfortunately by the time we looked up this company on Trustpilot, it was already too late. If we had seen how low their ratings were, we would not have hired from them. We dropped off our car to an empty desk at the airport. As instructed we left the keys in the deposit box. Everything had seemingly gone smoothly. No problems had been encountered by us. So imagine our shock and dismay to arrive home to an email from Carwiz claiming 3 new scratches had appeared on the rear of the car since our pick up a week earlier. And that they would be charging us 350 euros for the repair of the same. How such an assessment could have been made just two hours after we had dropped off the keys to an empty desk is beyond me. This was also late on the Monday evening when it was already dark. All this despite the fact not a thing had happened to the car, during the week of our hire. When not been driven it was safely parked in an private underground car park the vast majority of the time. It would have taken a considerable effort to do any damage to it there. The photographs of the scratches sent to us were a joke. Miniscule and hairline, they could have been from any car of the same colour. Upon receiving this email, I replied completely refuting this claim. However no further follow up from Carwiz. We then looked up the company's ratings. At this stage a couple of months too late. In any case we found that our experience was far from uncommon. Hence the low ratings for this company. We strongly advise anyone to avoid using this company. We will be telling our Polish friends about it and also not to use Carwiz.
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CARWIZ POLAND is a car rental company offering short-term airport rentals on very attractive terms and at excellent prices.
The Carwiz brand belongs to an international car and van rental company. It was founded in Croatia; now cars with the Carwiz logo can be spotted in many European countries, as well as in North America. In Poland, Carwiz has been operating since 2020.
Our fleet consists of cars of reputable brands, with an average age under 12 months and an average mileage of up to 30,000 km. All cars are covered by warranty and insurance with an assistance package. We also provide replacement vehicles in the event of breakdowns or incidents.We guarantee minimum formalities, flexible terms of cooperation, friendly contact and no hidden costs. Bookings, including prepaid bookings, can be conveniently made at carwiz.pl.
You will find use in the following locations:
Bydgoszcz Szwederowo Airport
Gdańsk Downtown and Gdańsk Lech Wałęsa Airport
Katowice Downtown and Katowice-Pyrzowice Airport
Kraków Downtown and Kraków-Balice Airport
Łódź Downtown and Łódź-Lublinek Airport
Lublin Downtown and Lublin-Świdnik Airport
Olsztyn Downtown and Olsztyn-Mazury Airport
Rzeszów-Jasionka Airport
Poznań-Ławica Airport
Szczecin Downtown and Szczecin-Goleniów Airport
Toruń Downtown
Warsaw Downtown and Warsaw Chopin Airport
Warsaw-Modlin Airport
Wrocław Downtown and Wrocław AirportSee more
