Review Time
The company seems to be friendly including the staff. Although be very careful and DO NOT rent from them. They are scaming people by sending false damages and charging for the repairs. I took pictures of the entire vehicle still parked at pickup. I took pictures after return. After returning home received an e-mail with damages. Turns out that the "alleged" damages are the same that I have pictures of while picking up the vehicle and the exact same scratch that is almost invisible. I sent them the pictures with metadata date and time stamp and they still charged my credit card. Again DO NOT rent from this company.
Further to many negative reviews, I'd like to add a few words of warning from me. Yes, It's fairly obvious that they are making extra money on alleged "damages" that have already been done to their cars. That can be easily derived, as since they inspect their cars upon return for approx 20 minutes, it's highly doubtful that any damage would avoid their notice. Despite of this, a guy at the rental counter in Krakow, showed me a picture of a quite apparent scratch on the front bumper, claiming it hadn't be there before the rental. This damage was very low down, so chances were that it wasn't on my pictures. But it was there, however another damage - a tiny little scratch on the door bottom plastic panel, was not very apparent on my photo, so the guy charged me 1000zl/£227 for it. A new part like that retails in the UK at £120! And I certainly didn't do that damage. The money was refunded to me by Orchard Insurance, the company I bought my deposit insurance from, but the bad taste remained. My advice - avoid, they are simply not honest. There are many car rentals around and a dollar less is not worth your hassle. But if you still want to use this rental, take as many photos as you can upon pickup. Otherwise they will find a tiny little damage you have missed and charge you! Notice to the rental- I still keep the evidence.
The company seems to be friendly including the staff. Although be very careful and DO NOT rent from them. They are scaming people by sending false damages and charging for the repairs. I took pictures of the entire vehicle still parked at pickup. I took pictures after return. After returning home received an e-mail with damages. Turns out that the "alleged" damages are the same that I have pictures of while picking up the vehicle and the exact same scratch that is almost invisible. I sent them the pictures with metadata date and time stamp and they still charged my credit card. Again DO NOT rent from this company.
I had booking on Lublin airport. They have 2 flights arrivals per hour. My flight was delayed. When I arrived at the desk being an hour late I was informed that my booking was automatically cancelled. But they have spare car at parking for me but I have to pay new booking fees 5 times the amount I originally paid. I said no, thank you. And managed to book with another car company similar to my original price.Bit rip off.
I'm a single female travelling alone and id pre-booked with full insurance cover via holiday extras. On arrival I was told that my own credit card didn't match my name because my card only included the initial of my first name. I showed the assistant my Barclaycard app which matched my card number and my full name (and also my name in initials on the statements). This still wasn't accepted and the only way the rental company would release the car was by purchasing their insurance for an extra £55 (as they said the one I'd pre-booked wouldn't be valid). The only method i had available to pay with was the same credit card, which funnily enough they accepted for that payment 🤷Being late at night I felt I had no other choice than to pay the extra and feel like I've been conned. I've had the same credit card for over 20 years and used it to hire cars countless times before, never having had a problem with other companies including small independent car hire and also larger well known companies.I will NEVER use car wizz again and would not recommend it to anyone.
hii booked a car through the website'carwiz.pl', few weeks later my plans changed (still few days before scheduled pick up), so according to the t&c i could still cancel and get back a full refund,so i cancled, and passed few weeks already, and no refund!i called them up, the guy the other side of the phone told me i need to send an email to the main office,so i did so, but no reply from them.
In short: Person at the desk - unprofessional not really known what they doHad to pick up car from different category group as they didn't have availability in car group we have booked Charged cleaning fee for returning clean carWhen returning car and drop off keys no one came to take us to the airport we had to organise transport ourselves When contract costumer service with our bad experience they replied that they have right to do it as in contract Overall bad experience definitely not going to use this company again There are many other companies with much better online reviews in the same price range to use
Professional and very polite. Im not sure whats with all the bad reviews but I certainly had a great experience.Pickup and drop off was quick and stress-free. Shuttle bus was quick, and available.Its quite simple, read the terms and conditions, pay the full insurance if you’re happy and don't give bad reviews if its your own fault for accepting the terms without reading.I got a nice new car, clean on the inside and out. Will rent from carwiz again.
They probably don't know what reservation means - because when I came to get a car, I was said that they don't have the cars for the category I've reserved and paid... Instead of hybrid car I've got regular petrol car, of cheaper brand, and non-working Android Auto on top... And no price match of course... Not recommended.
Claim your business profile now and gain access to all features and respond to customer reviews.
CARWIZ POLAND is a car rental company offering short-term airport rentals on very attractive terms and at excellent prices.
The Carwiz brand belongs to an international car and van rental company. It was founded in Croatia; now cars with the Carwiz logo can be spotted in many European countries, as well as in North America. In Poland, Carwiz has been operating since 2020.
Our fleet consists of cars of reputable brands, with an average age under 12 months and an average mileage of up to 30,000 km. All cars are covered by warranty and insurance with an assistance package. We also provide replacement vehicles in the event of breakdowns or incidents.We guarantee minimum formalities, flexible terms of cooperation, friendly contact and no hidden costs. Bookings, including prepaid bookings, can be conveniently made at carwiz.pl.
You will find use in the following locations:
Bydgoszcz Szwederowo Airport
Gdańsk Downtown and Gdańsk Lech Wałęsa Airport
Katowice Downtown and Katowice-Pyrzowice Airport
Kraków Downtown and Kraków-Balice Airport
Łódź Downtown and Łódź-Lublinek Airport
Lublin Downtown and Lublin-Świdnik Airport
Olsztyn Downtown and Olsztyn-Mazury Airport
Rzeszów-Jasionka Airport
Poznań-Ławica Airport
Szczecin Downtown and Szczecin-Goleniów Airport
Toruń Downtown
Warsaw Downtown and Warsaw Chopin Airport
Warsaw-Modlin Airport
Wrocław Downtown and Wrocław AirportSee more
westbournemotors.co.uk
eddiewright.co.uk
autobuffy.com
unagiscooters.com
hotwire.com
worldoflubricant.co.uk
carcoverusa.com
cars2.co.uk
gotrasporti.com
coachhirecomparison.co.uk
