TERRIBLE EXPERIENCE – DISHONEST COMPANY!NEVER BOOK WITH THIS AGENCY! SCAMMERS AND THIEVES!On April 17th, 2025, we rented a car at Krakow Balice Airport through Carwiz Rent a Car – Parking TINA. We had booked well in advance, but when we arrived at 1:00 AM (as previously confirmed), no one was there to meet us. After several phone calls, they finally sent a shuttle… only to tell us that the car we had reserved was not available.We were forced to take a more expensive vehicle, with no choice, no explanation – they simply took advantage of the situation. They blocked €1270 on our credit card, even though our confirmed booking clearly stated €1200. When we questioned it, we were told that "what the online agency says doesn’t matter." Unbelievable.We had also purchased full insurance online during the booking process, but they refused to accept it, claiming it was invalid, and forced us to pay more for their coverage.At drop-off, even though the car was in perfect condition, washed and clean, they tried very hard to find any tiny scratch to charge us extra. Luckily, my husband had filmed and taken plenty of photos of the car at night when we picked it up, so we were able to prove there was no damage.Their behavior was dishonest, arrogant, and manipulative. One of their employees even laughed in our faces.We travel all over the world, my husband is a doctor, and we’ve never been treated this poorly anywhere. We demand a formal apology from this so-called company and want to warn all travelers: STAY AWAY from them! They operate like a legalized mafia.
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CARWIZ POLAND is a car rental company offering short-term airport rentals on very attractive terms and at excellent prices.
The Carwiz brand belongs to an international car and van rental company. It was founded in Croatia; now cars with the Carwiz logo can be spotted in many European countries, as well as in North America. In Poland, Carwiz has been operating since 2020.
Our fleet consists of cars of reputable brands, with an average age under 12 months and an average mileage of up to 30,000 km. All cars are covered by warranty and insurance with an assistance package. We also provide replacement vehicles in the event of breakdowns or incidents.We guarantee minimum formalities, flexible terms of cooperation, friendly contact and no hidden costs. Bookings, including prepaid bookings, can be conveniently made at carwiz.pl.
You will find use in the following locations:
Bydgoszcz Szwederowo Airport
Gdańsk Downtown and Gdańsk Lech Wałęsa Airport
Katowice Downtown and Katowice-Pyrzowice Airport
Kraków Downtown and Kraków-Balice Airport
Łódź Downtown and Łódź-Lublinek Airport
Lublin Downtown and Lublin-Świdnik Airport
Olsztyn Downtown and Olsztyn-Mazury Airport
Rzeszów-Jasionka Airport
Poznań-Ławica Airport
Szczecin Downtown and Szczecin-Goleniów Airport
Toruń Downtown
Warsaw Downtown and Warsaw Chopin Airport
Warsaw-Modlin Airport
Wrocław Downtown and Wrocław AirportSee more
