The company's business practices raise concerns regarding transparency and customer service. Upon renting a vehicle in Cracow, we encountered several issues. Despite initial promises, no representative was present at the airport upon our arrival. Consequently, we were required to take a minibus with our children and luggage to the vehicle's location. The vehicle inspection was conducted at night, necessitating the use of a flashlight due to inadequate lighting.Despite purchasing insurance for peace of mind, we received an email after returning the vehicle, containing photographs of alleged damages. These included minor dirt marks, barely visible scratches, and unclear images that made it difficult to ascertain if they belonged to the same vehicle. It appears that the company exploits such minute details to generate revenue from unsuspecting customers.Based on this experience, we cannot recommend Carwiz as a reliable or trustworthy car rental service. We advise against choosing them in favour of more reputable and established companies. While the initial cost may be lower, the potential for subsequent headaches and disputes outweighs any perceived savings.Regrettably, we must now file an insurance claim, which Carwiz informed us is handled by a third party, requiring us to manage the process independently. This adds to the inconvenience and frustration caused by their poor customer service and questionable business practices. AVOID!!!
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CARWIZ POLAND is a car rental company offering short-term airport rentals on very attractive terms and at excellent prices.
The Carwiz brand belongs to an international car and van rental company. It was founded in Croatia; now cars with the Carwiz logo can be spotted in many European countries, as well as in North America. In Poland, Carwiz has been operating since 2020.
Our fleet consists of cars of reputable brands, with an average age under 12 months and an average mileage of up to 30,000 km. All cars are covered by warranty and insurance with an assistance package. We also provide replacement vehicles in the event of breakdowns or incidents.We guarantee minimum formalities, flexible terms of cooperation, friendly contact and no hidden costs. Bookings, including prepaid bookings, can be conveniently made at carwiz.pl.
You will find use in the following locations:
Bydgoszcz Szwederowo Airport
Gdańsk Downtown and Gdańsk Lech Wałęsa Airport
Katowice Downtown and Katowice-Pyrzowice Airport
Kraków Downtown and Kraków-Balice Airport
Łódź Downtown and Łódź-Lublinek Airport
Lublin Downtown and Lublin-Świdnik Airport
Olsztyn Downtown and Olsztyn-Mazury Airport
Rzeszów-Jasionka Airport
Poznań-Ławica Airport
Szczecin Downtown and Szczecin-Goleniów Airport
Toruń Downtown
Warsaw Downtown and Warsaw Chopin Airport
Warsaw-Modlin Airport
Wrocław Downtown and Wrocław AirportSee more
