I booked it using Booking.com relying on Booking for reliability. Booking should know who they serve, right?Well, long story short, I booked a car from Carwiz in Rzeszow from Nov. 30 to Dec. 14 2024. I have returned it at the airport at about 4 am just before my flight back out of Poland. Naturally, their desk was closed and I just dropped the key into the box.Needless to say, I checked and rechecked the car before leaving it, making sure there was not a little tiny thing on it that could be looked as damage. Everything was good until I received a nasty picture a few hours after with an email saying that "Our employee inspected the car and found some scratches." Well, I knew there were no scratches, so I was unpleasantly surprised. Looking at the pictures, it seems that they were easy to forge.Fast forward, I am back in Rzeszow on Jan. 4 and, surprise, I see the same car in their parking spot at the airport. Curious, I came close to see that "damage'. Of course there was none! I took pictures too. No signs of damage, no scratches and no signs of repairs.When I finally got a hold of that guy that sits at the desk of this rip-off customers "company", and asked him politely to show me the car with the damage, he kept avoiding it by any pretext, and kept saying that he had a proof of damage. I was just asking him to show me that proof but he was not apparently interested in it. when asked if they already repaired the damage he said they had not. No wonder since it is nothing to repair.I have filed a fraud/dispute report with my creditor, awaiting for a conclusion and I am still interested to see the car again.
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CARWIZ POLAND is a car rental company offering short-term airport rentals on very attractive terms and at excellent prices.
The Carwiz brand belongs to an international car and van rental company. It was founded in Croatia; now cars with the Carwiz logo can be spotted in many European countries, as well as in North America. In Poland, Carwiz has been operating since 2020.
Our fleet consists of cars of reputable brands, with an average age under 12 months and an average mileage of up to 30,000 km. All cars are covered by warranty and insurance with an assistance package. We also provide replacement vehicles in the event of breakdowns or incidents.We guarantee minimum formalities, flexible terms of cooperation, friendly contact and no hidden costs. Bookings, including prepaid bookings, can be conveniently made at carwiz.pl.
You will find use in the following locations:
Bydgoszcz Szwederowo Airport
Gdańsk Downtown and Gdańsk Lech Wałęsa Airport
Katowice Downtown and Katowice-Pyrzowice Airport
Kraków Downtown and Kraków-Balice Airport
Łódź Downtown and Łódź-Lublinek Airport
Lublin Downtown and Lublin-Świdnik Airport
Olsztyn Downtown and Olsztyn-Mazury Airport
Rzeszów-Jasionka Airport
Poznań-Ławica Airport
Szczecin Downtown and Szczecin-Goleniów Airport
Toruń Downtown
Warsaw Downtown and Warsaw Chopin Airport
Warsaw-Modlin Airport
Wrocław Downtown and Wrocław AirportSee more
