I rented a car from CarWiz at Poznań Airport, and while the rental process initially seemed smooth, my experience has turned into a frustrating ordeal.When I returned the car, I followed all the contract requirements: the car was handed back with a full tank of fuel, and there were no additional damages caused during the rental period. Yet, a few days later, I received an email claiming there was damage to the car and alleging that I had smoked in it. Both accusations are completely false.To prove my case, I promptly replied to their email with evidence, including photos taken on the day I collected the car, clearly showing the supposed damage was already there. Additionally, no smoking occurred in the car during my rental. Despite this, I have received no response from CarWiz in over a month.To make matters worse, they have deducted approximately £400 from my deposit without justification or explanation. This level of unprofessionalism and lack of accountability is unacceptable.As a customer, I feel ignored and cheated. I would strongly advise others to avoid using CarWiz’s services at Poznań Airport or anywhere else. I certainly won’t be renting from them again.
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CARWIZ POLAND is a car rental company offering short-term airport rentals on very attractive terms and at excellent prices.
The Carwiz brand belongs to an international car and van rental company. It was founded in Croatia; now cars with the Carwiz logo can be spotted in many European countries, as well as in North America. In Poland, Carwiz has been operating since 2020.
Our fleet consists of cars of reputable brands, with an average age under 12 months and an average mileage of up to 30,000 km. All cars are covered by warranty and insurance with an assistance package. We also provide replacement vehicles in the event of breakdowns or incidents.We guarantee minimum formalities, flexible terms of cooperation, friendly contact and no hidden costs. Bookings, including prepaid bookings, can be conveniently made at carwiz.pl.
You will find use in the following locations:
Bydgoszcz Szwederowo Airport
Gdańsk Downtown and Gdańsk Lech Wałęsa Airport
Katowice Downtown and Katowice-Pyrzowice Airport
Kraków Downtown and Kraków-Balice Airport
Łódź Downtown and Łódź-Lublinek Airport
Lublin Downtown and Lublin-Świdnik Airport
Olsztyn Downtown and Olsztyn-Mazury Airport
Rzeszów-Jasionka Airport
Poznań-Ławica Airport
Szczecin Downtown and Szczecin-Goleniów Airport
Toruń Downtown
Warsaw Downtown and Warsaw Chopin Airport
Warsaw-Modlin Airport
Wrocław Downtown and Wrocław AirportSee more
