Update after the comment below from Carwiz Team! I have contacted the "support" NUMEROUS times and all I got was either nothing or vague responses quoting the contract. Still no valid proof and now money had been taken from the credit card after sending an invoice at 8 min to midnight on the last working day of the month of the rental! I rented a car from this company at Modlin Airport in May 2025. Despite returning the vehicle with no new damage and following their return procedure (after hours, using the key drop), I received an email the next morning claiming the car was damaged. The photos they sent were low quality, without any license plate or timestamp, and did not clearly prove the damage was even on the car I rented.I requested clear documentation, a damage report, proof of inspection, and repair cost breakdown. None of this was provided, yet they still charged my card a significant amount without consent or verification.The customer service response was dismissive, quoting contract terms but refusing to provide proper evidence. This is extremely concerning, especially for tourists or those returning cars outside of office hours.I strongly advise others not to use this rental company!!!!
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CARWIZ POLAND is a car rental company offering short-term airport rentals on very attractive terms and at excellent prices.
The Carwiz brand belongs to an international car and van rental company. It was founded in Croatia; now cars with the Carwiz logo can be spotted in many European countries, as well as in North America. In Poland, Carwiz has been operating since 2020.
Our fleet consists of cars of reputable brands, with an average age under 12 months and an average mileage of up to 30,000 km. All cars are covered by warranty and insurance with an assistance package. We also provide replacement vehicles in the event of breakdowns or incidents.We guarantee minimum formalities, flexible terms of cooperation, friendly contact and no hidden costs. Bookings, including prepaid bookings, can be conveniently made at carwiz.pl.
You will find use in the following locations:
Bydgoszcz Szwederowo Airport
Gdańsk Downtown and Gdańsk Lech Wałęsa Airport
Katowice Downtown and Katowice-Pyrzowice Airport
Kraków Downtown and Kraków-Balice Airport
Łódź Downtown and Łódź-Lublinek Airport
Lublin Downtown and Lublin-Świdnik Airport
Olsztyn Downtown and Olsztyn-Mazury Airport
Rzeszów-Jasionka Airport
Poznań-Ławica Airport
Szczecin Downtown and Szczecin-Goleniów Airport
Toruń Downtown
Warsaw Downtown and Warsaw Chopin Airport
Warsaw-Modlin Airport
Wrocław Downtown and Wrocław AirportSee more
