This should be a minus 10 - Total lack of any customer service and lack of pride in their company. My lastest email was met with a response of we have shipped it and you will get it - how rude. No photos, No contact details, No packing list, No confirmation of the address you are sending to and if we can offload itMy email today and I have sent many and always met with arrogant indifference from Florian who obviously thinks he is far too important to update his customer with a very angry client waiting more than 6 months who wants to complete his garden room in Richmond London. My Email: Where are my goods we paid Euro 10,000 August last year - you said you have shipped them yet you refuse to show me photos of what you have shipped or where you have shipped them to and any shipping documents. THIS IS THE WORSE COMPANY WE HAVE EVERY DEALT WIThpLEASE EMAIL ME AS YOU NEVER RETUNR MY CALLS Never in my 20 years have we been treated this way
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