The delivery seemed fine initially, but once the tiles were unpacked and installation began, many pieces were found damaged, impacting the project timeline. Instead of resolving the issue promptly, the company focused on disputing quantities, referencing internal deadlines, and prolonging communication over weeks. The proposed solutions failed to cover the actual damage or the added costs from the delays. Ultimately, I had to source additional materials elsewhere, leading to extra expenses and a compromised final look. Overall, communication was exhausting, responsibility was avoided, and the experience was far below expectations for a professional supplier. I would think carefully before choosing this company for urgent or high-value projects.
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For over 30 years, Casa39 has been leading the market with a large assortment of porcelain floors tiles, furnitures, bathtubs, shower enclosures and all kinds of accessories.
Casa39 is the largest online store of floors and wall tiles in the world. With over 80,000 items online, we guarantee a wide selection of products, including the latest ceramic trends from well known brands, at the best price on the market.
Casa39 offers a wide range of products like porcelain stoneware tiles, as well ones with marble effect, wood effect and concrete effect. The company specializes also in taps and sanitary wares which include shower trays, wall hung toilets, shower baths and bath screens. Casa39 provides for their clients only the highest quality products, completely Made in Italy and from the best brands like Marazzi. Through the website our customers have the opportunity to request personalize advice, free 3D design and buyer protection programs. Please feel free to contact us for any additional info and one of our experts will reply as soon as possible.See more
