I ordered this watch in December and now it’s February, and I still have not received it.I’ve reached out to customer service multiple times trying to understand the status of my order, but the information has been unclear and inconsistent. I keep being told the item is currently sold out and that they “hope” to ship it soon. Meanwhile, my order status shows as delivered, which is simply not true.I have not been provided with any accurate shipping details or a real update on when I can expect to receive my purchase.The watch itself looks nice, but at this point, I’m not sure it’s worth the ongoing back-and-forth and frustration with customer service.
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Cacalia is a jewelry and watch brand celebrated for its elegant designs and high-quality craftsmanship. Combining timeless sophistication with contemporary style.
