I recently ordered a two-piece set from Cas Collection and unfortunately had a disappointing experience.Delivery took over a week and I had to chase them myself for tracking information before it was sent. When the item arrived, the trousers were extremely long. Their bio states “tall girl friendly,” which I understood to mean suitable for tall girls, not exclusively designed for them. However, the length was so excessive that they are unwearable for someone who is 5’1 without major tailoring, which would change the design of the trousers.When I contacted customer service, I was told they don’t offer refunds, only exchanges or store credit. This isn’t very helpful if the brand’s sizing doesn’t suit you in the first place. I was also told that some petite customers just get the trousers tailored, but tailoring costs extra and alters the original fit.Overall, the communication, sizing clarity, and return policy were disappointing. Cute set, but definitely not short-girl friendly. I would only recommend this brand if you are tall or prepared to pay for alterations.
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Cas Collection is a London based womenswear brand which focuses on clothes that elevate sculpt and accentuate women's bodies.
At Cas Collection, we make it imperative for women to feel sexy in the clothes we make, every single Cas Collection item has been crafted to empower, attract and elevate your confidence, your wardrobe and your style.
We have shown that we want all women to feel sexy and included into our clothing, by the extensive size range from XXS-XXL. Welcome, Cas GurlSee more
