casebus.com

1.3
1.3 Based on 161 reviews

...

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LC65
Extremely disappointing experience with shipping and returns

It took 72 hours to process the order, which was acceptable. However, I then spent two weeks receiving incorrect shipping information and had no idea when my item would arrive. During this time, I ordered another item from a different seller that arrived before this order. I attempted to return the unopened and unused item, as their website claims this is allowed, but my return request was swiftly denied. They offered me a mere $5 compensation for a $50 item. The customer service was appalling. I would recommend avoiding this seller entirely.

1
Date of experience: Jan 22, 2026

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