Honestly one of the worst companies I have ever dealt with. I took out a policy but for various reasons, changed my mind and cancelled it within 2 days (well within the limits of their 14 day cancellation policy). I hadn't even signed the contract yet. However, they continue to take money out of my account, sometimes random amounts. I have spend countless hours on the phone listening to their god-awful hold music, trying to get through to someone to rectify this. Every time I have gotten through they have conveniently cut me off. I have sent several emails and filled in a contact form on their website - all ignored. I have entered my phone number at the website to request a call back - ignored again. Apparently no one in that office thinks it a problem that they're taking money out of my bank account for absolutely no reason. It's certainly beginning to feel like they're avoiding me deliberately now. My advice would be to stay away from this company.
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Caser Seguros cuenta con una amplia oferta de soluciones en todos los ramos: Hogar, Automóvil, Salud o Vida, entre otros. Su actividad se caracteriza por una clara orientación al cliente, la calidad de servicio y la profesionalidad de sus líneas de distribución. Es parte del Grupo multinacional Helvetia.
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