Bait and switch. Guy was 2 hours late showing up then told me he could only give me 50% of my online "guaranteed" quote because the cats had been replaced (with OEM replacements). I explicitly asked when setting up the appointment if there was anything they need to know about the car. "no just have the title and keys ready". If its that important, add it to the other handful of questions up front about the condition of the car!! I suspect these guys were trying to skim off the top.In hindsight I should have let the guy sit outside for an hour while they debate their little bait and switch game vs. how much their time is worth... Between being late and their lowballing It ended up wasting more of my time than the car is worth. Extremely unprofessional and sleazy.
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