My experience could've been improved if I had been informed beforehand that they only weigh coins and do not assess their value before making an offer. I submitted minted coins with Certificates of Authenticity, old leaf pennies, and Buffalo nickels, but received a $3 offer! Their phone line is unhelpful unless you have a specific extension number. There's no receptionist; it's automated and disconnects if you lack an extension. As stated, if the offer isn't accepted, your package will be sent back. I had to reach out via email to inquire about how and when I would get my coins returned. This was frustrating after declining their offer. However, it was a generally positive experience since they provide a FedEx label for mailing your items. I sent my package on 12/17/2025 and got it back on 12/26/2025. They also notify you when your package is delivered and returned. Overall, it was a quick and mostly positive experience.
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