The ability to redeem any winnings is impeded by the fact that the instructions are not clear. And there is no redeem button, and no information available indicating what is necessary to verify an account. I cannot find a button on the screen. That would allow me to submit documentation. I e driver's license, utility bills and even a w and nine which was requested. When I first started playing, the games were great. I was winning right and left. But when it came to redeeming the winnings
There was the problem.
I identified the problem to them several times but they didn't resolve it. I believe they keep the ability to confirm your account via email only so you can't redeem. I did not receive a response from them after sending documents to them and contacting support several times.
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