I have a giftcard from Boots.com sold by this company. I have had approximately 15 contacts with Boots via email, telephone and social media. They have refused outright to provide any assitance with serval members of staff admitting that BOOTS HAVE PROVIDED THEM WITH NO TRAINING TO ADDRESS SUCH ISSUES. they have been completely clueless, passing me from one agent to another, none with an answer or solution. they have directed me to contact CASHSTAR directly, which i have attempted to do via their website. I have clearly outlined the problem, and indicated that i just want to use the giftcard that I am legally entitled to. they have flatly ignored my correspondence. I am left out of pocket WITH NO ACCESS TO ANY SUPPORT OR ACCOUNTABILITY FROM EITHER BOOTS.COM OR CASHSTAR. AVOID BOTH.
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CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.