Directed by Playstation UK website to buy a giftcard & paid in pounds sterling. When I printed it out to give to recipient I noticed the redemption terms said 'Redeemable only by users holding an account registered to Australia.' Despite being sure I'd bought a UK gift card, I tried again and the same thing happened - apparently only for use by account holders registered to Australia. Bought a replacement elsewhere and asked for a refund. Customer service replied to my email saying 'Your request has been deemed solved' which it most certainly isn't. The email goes on to say 'We will escalate your request for review to my support team.' So it would seem that the 'Gift Card Support Team' just exist to reply to customers to tell them they will forward their query to another support team! Absolutely useless.
Claim your business profile now and gain access to all features and respond to customer reviews.
CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.