Same issue with me. Order went through with a confirmation email. Then another email saying order cannot be processed but charge on credit card was already authorized.Feb 3/25 update: I called their number and after a very long wait someone answered and told me that my issue will be forwarded to their tech support, and wait 3 hours and I will get an email regarding status. I never got an email so I was really anxious that i got scammed. The following day, I did receive an email that my purchased gift card was sent to recipient. There was no explanation why the purchase/order cannot be processed when my credit card was charged. Although, my issue was resolved, I wouldn’t want to go through this experience again. Purchasing something online should be seamless. I’m sorry but I would still stay away from CashStar from now on.
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CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.