I purchased a gift card through CashStar and the amount was immediately deducted from my bank account. However, I received a message saying: "Unable to process your order", and I never received the gift card or any clear explanation.I tried to contact their customer support, but got no response. There’s no proper way to track the order status, and the lack of communication is extremely frustrating.This is completely unprofessional and unacceptable. A company handling digital payments should have a much better system in place to protect customers and respond to issues.I do not recommend using CashStar at all. If I don’t get a resolution soon, I will dispute the charge with my bank.⚠️ Please be careful — avoid using this service until they fix these major problems and start respecting customer trust.
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CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.