This is a mixed review because I truly enjoy Casinobit, but there had been a mistake and I am unable to discuss it with anyone. I signed up in 2024 and have really enjoyed the platform. I have made several deposits as well as withdrawals. My latest successful withdrawal being in May 15th. I submitted a withdrawal request on July 11th, but soon after, I received an email stating that I had multiple accounts. The thing is that I am positive that I do not. I know that there is some kind of technical mistake. I have requested the information for the additional account that they have in the system but cannot get a response. I really feel that if I were able to talk to someone and us go over the information that they are seeing than they would realize that there was an error. I do not think it was intentional by any means. I truly think that it was a system error. I will say that I really appreciate them returning my initial deposit that was used to win my earnings. They didnt have to do that. Unfortunately, my account has now been closed and I wasnt given the opportunity to talk anything over with the support team to confirm that there wasnt an error. I can honestly say that I would still recommend them to a friend. If a system error occurred, I cannot blame them for following protocol and closing my account. I wish that they would have taken a little deeper dive into my account to make sure that a system error didnt occur and wrongfully mark my account. If you're looking for a good casino, Casinobit is one of them. This was just an unfortunate situation.
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