One star feels overly generous. They misrepresent their promotions and fail to address the problems. In my experience with the live chat, all five representatives (possibly bots) ended our conversations as soon as I mentioned that I didn't receive my promised deposit-free spins bonus, which was advertised in the welcome email I received upon signing up. To this day, there has been no resolution, and I doubt there ever will be. It's clear that this company prioritizes profit over customer experience. (As requested, more details...) I registered with one of their platforms. The welcome email I received offered me 40 free spins for a $1 deposit. I claimed this offer through the email and made the necessary deposit, but I never received the spins bonus. When I reached out via live chat, five different representatives (yes, five attempts) disconnected the chat as soon as I explained why I was contacting them. It appears that the email was merely a tactic to gather credit card information, a trap I have fallen into before. Just for your information, five times your support chat cut off communication with me, so telling me to reach out for a resolution is pointless... your response to this review seems as scripted as the interactions with your live chat representatives.
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