casinorewards.com

1.6
1.6 Based on 21 reviews

Casino Rewards is one of the longest serving and most trusted online casino groups available, serving millions of players around the world. Learn more about Casino Rewards Loyalty Program - Home to the Biggest Winners!...

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Average Rating

1.6

/
5

21 Reviews

5 Star
3%
4 Star
3%
3 Star
6%
2 Star
3%
1 Star
85%

All Reviews

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Review Time

Jesse Durant
On the surface their gameslook good and fun but that quickly goes away and you realize that wasting

On the surface their gameslook good and fun but that quickly goes away and you realize that wasting your money to try to win at least more then you put in is a waste of time also you have to win 50$ or more to take out more times than not you won't see that back

1
Date of experience: Feb 24, 2026
Vince
Won 700$ got congratulations never saw a penny reported to Canadian online slots department they tol

Won 700$ got congratulations never saw a penny reported to Canadian online slots department they told they had soo many complaints probably be banned from Canadian

1
Date of experience: Feb 20, 2026
David Vincent Vulcain
I tried depositing again, but there was no chance of winning anything significant. Bonus games were

I tried depositing again, but there was no chance of winning anything significant. Bonus games were extremely rare, and even when they did trigger, the payouts were minimal — despite betting $5 per spin. I even spent $7 on Link&Win features and only received $45 back, which is very disappointing.
I managed to win around $500 over six hours of play, only to lose everything within 30 minutes. It genuinely feels like the casino stops paying after a bigger win — bonus games suddenly disappear, and when they do appear, the rewards are unusually low. Support insists the slots are not rigged, but the pattern is hard to ignore.
On top of that, my VIP points have been suspended for over a month. I’ve deposited twice during this time, yet nothing has changed. The Trustpilot representative keeps advising me to contact customer support for a review, but every agent I speak to gives the same scripted response — they say they cannot lift the suspension and that I need to deposit and play more. No one can explain why the suspension happened or when it might be resolved.
Overall, the lack of transparency, poor communication, and gameplay experience have been extremely frustrating.

1
Date of experience: Feb 19, 2026
an nat
been playing for years, frustrating these thieves have been robbing me for almost 2 years now!!!! ev

been playing for years, frustrating these thieves have been robbing me for almost 2 years now!!!! every deposit lasts less than 5 minutes with lowest bets too, you are "lucky" if you trigger free spins ONCE, i once won 2k and they never paid me, they block you from chatting and then block accounts where you spend a lot of money, they kick you if they want to, they freeze your vip points for no reason, THEY DO WHATEVER THEY WANT THEY TREAT YOU LIKE TRASH AND MAKE FUN OF YOU TOO!!!! THEY ARE DISGUSTING!!!! STAY AWAY THEYRE A SCAM, THIEVES, SCAMMERS, LIARS, CHEATERS AND CRIMINALS!!!!
I JUST SAW I HAD $200 IN VIP POINTS AFTER DEPOSITING AND BEING ROBBED OFF MY MONEY IN LESS THAN 5 MINUTES LIKE USUAL AND THEY FROZE THEM AND THEN BLOCKED MY ACCOUNT!!!! DISGUSTING TRASH CASINOS THIEVES SCAMMERS AND CRIMINALS!!!!! THEY SHOULD BE SHUT DOWN IMMEDIATEY!!!!!!!! THEY KEEP CLOSING MY ACCOUNTS AFTER MANY DEPOSITS LIKE A LITERAL SCAM!!!!! ITS BEEN 2 YEARS OF ROBBERY AND CLOSING MY ACCOUNTS OUT OF NOWHERE WITH NO EXPLANATION!!!!!

1
Date of experience: Feb 07, 2026
Jesse Durant
These games they provide are nice and shiny on the surface but that allure wears off pretty fast i u

These games they provide are nice and shiny on the surface but that allure wears off pretty fast i understand wins and losses are "random" but it sure feels like they have some control on the outcome im officially done with anything casino rewards related

1
Date of experience: Jan 29, 2026
Lisa Normand
VIP points suspension I have been playing on these vip casinos for awhile now and a month ago I got

VIP points suspension
I have been playing on these vip casinos for awhile now and a month ago I got the "you can't play or redeem your vip points anymore because you don't spend enough money" that's exactly why they don't want people to play the vip points so that they will put more money in and that is exactly what they wrote in the email! Do not play in these vip casinos anymore they're rip-offs!

1
Date of experience: Jan 28, 2026
Shepherd Lewis
Started off great, but now it's just repetitive losses

Initially, I enjoyed playing and was winning, but now it's just the same cycle of defeats repeatedly. I'm tired of spending my money on this.

1
Date of experience: Jan 10, 2026
Violet Walker
One star feels overly generous.

One star feels overly generous. They misrepresent their promotions and fail to address the problems. In my experience with the live chat, all five representatives (possibly bots) ended our conversations as soon as I mentioned that I didn't receive my promised deposit-free spins bonus, which was advertised in the welcome email I received upon signing up. To this day, there has been no resolution, and I doubt there ever will be. It's clear that this company prioritizes profit over customer experience. (As requested, more details...) I registered with one of their platforms. The welcome email I received offered me 40 free spins for a $1 deposit. I claimed this offer through the email and made the necessary deposit, but I never received the spins bonus. When I reached out via live chat, five different representatives (yes, five attempts) disconnected the chat as soon as I explained why I was contacting them. It appears that the email was merely a tactic to gather credit card information, a trap I have fallen into before. Just for your information, five times your support chat cut off communication with me, so telling me to reach out for a resolution is pointless... your response to this review seems as scripted as the interactions with your live chat representatives.

1
Date of experience: Jan 01, 2026
Bud Reed
Beware of this game, it's a scam!

This game is deceptive; they use promotions to lure people in. I won money, but they returned it to the game, claiming I couldn't withdraw because of a bonus. It's a total scam—be cautious! They know how to manipulate players. This is the worst game I've encountered; don't be fooled, it's not worth your time.

1
Date of experience: Dec 29, 2025
Ivor Cook
Avoid This Service at All Costs

The company behind these casinos is terrible; I strongly advise against gambling here. The games are poor, the bonus buys are disappointing, and it doesn't improve even with deposit matches. It's quite appalling—consider yourself warned.

1
Date of experience: Dec 29, 2025

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Business Details

  • Casino Rewards is one of the longest serving and most trusted online casino groups available, serving millions of players around the world.

    Learn more about Casino Rewards Loyalty Program - Home to the Biggest Winners!

  • email support@casinorewards.com
  • language https://casinorewards.com

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