My Dad relies on his recliner chair to relieve pressure and pain in his legs. When it stopped working it was a week before a technician could visit. Ellie was so understanding and kept trying to get us a cancellation which she did after a few days. James the technician contacted me the night before to give me a time window and then an update during the day when he finished his previous job which was so helpful. He fixed it and then let me know afterwards what the issue was. Really impressed with the service and the staff who helped me and understood the importance of getting the chair fixed. Dad is already feeling better. Thank you.
Claim your business profile now and gain access to all features and respond to customer reviews.
Castelan Group are the largest provider of care and protection products and services to the furniture industry. Trusted by many of the UK's leading retailers to provide first class service to their customers, we are consistently voted as 'best in class' by the industry. Based in the South West, we offer national coverage through our network of skilled technicians providing a consistent service throughout the UK. See more
