basically we were robbed by them, i have spent more than 5k there in the last year, my wife ordered online tiles in hundreds of euros and some mosquito nets from the marseilles store, they were ment to be delivered. i got the mosquito blinds part of the order. but they fiddled the delivery to say they had sent the tiles too, it wasnt on the espace client delivery docket. so i drove to the aix store (nearest to me) to ask for a refund or the tiles. they were friendly but said they couldnt do a thing. so im left to proceed the legal route... great customer service castorama! your staff scamming customers and you the so called managment making no way of recourse to question the wronged clients.
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Nous sommes des experts et des passionnés de la maison depuis 50 ans et nous accompagnons tous les Français pour vivre mieux chez eux.
