I encountered an issue with a shipment that got held up in customs in the US. After a few days, I reached out to the support team. I received a prompt reply, and they took full responsibility for my situation. The representatives did not place blame on customs or the carrier; instead, they offered me several satisfactory options right away. While I regret needing to contact them due to my purchase, I couldn't be more pleased with the overall experience.
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Castore is the world's first premium sportswear brand for men, women and for the discerning athlete who values attention to detail & precision performance features.
