Terrible experience, ordered a large amount of items from them, which arrived damaged after a chaotic delivery. When trying to arrange a return, they expected a single woman to lift a heavy double range cooker onto a pallet to avoid paying for a two-person lift and packing service. The issue arose because their warehouse staff had placed a heavy sink on top of the range cooker without support, causing damage. The final straw was when a representative said he would 'sort me out' when I disagreed with him.
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