caterpillarcrossstitch.com

4.7
4.7 Based on 21 reviews

We design and manufacture great quality, modern cross stitch kits, patterns, needle minders and supplies. We host stitch-a-long projects, online events and a craft box subscription club....

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Average Rating

4.7

/
5

21 Reviews

5 Star
89%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Lexi Kelly
Outstanding customer service and quality products!

The team consistently provides excellent customer service. I've been purchasing cross stitch kits for several years, and the patterns are stunning, featuring full stitches only. The threads are high-quality and come neatly wound on a card with holes for easy organization while sewing. The fabric is exceptional, and the charts are straightforward to follow. Their selection of accessories is impressive, especially the needle minders. Any questions or issues with orders are handled promptly and with a friendly approach, making me highly recommend this service to both beginners and seasoned stitchers.

5
Date of experience: Jan 20, 2026
CL86
Fantastic products with exceptional quality and service.

I truly appreciate their products. The kits are of excellent quality, and their meticulous attention to detail stands out. Whenever I've had questions and required assistance, the support team has been attentive, responsive, and very courteous. A wonderful company to support!

5
Date of experience: Jan 20, 2026
Azalea Carter
Fantastic experience with this service!

I truly enjoy this service. As a member, I receive every subscription box and most special offers. The customer support is excellent. Delivery fees are fair, and the social media pages are wonderful. There’s plenty of support and many friendly individuals. I had the advent calendar this year, and it really helped me through December.

5
Date of experience: Jan 16, 2026
Sol Hughes
Discovering a Joyful World of Cross Stitch

I discovered a delightful cross stitch platform last year and was immediately captivated by the vibrant patterns and lovely needle minders. The Advent Calendar for 2025 was a fantastic surprise last December, filled with thoughtful and high-quality items in each box. This year, I received the bimonthly subscription box as a gift and became an All-Star member for the first time. I can’t wait to dive into my first project. The website is user-friendly, the YouTube videos are enjoyable, and the online community is incredibly welcoming.

5
Date of experience: Jan 14, 2026
Cwichelm Johnson
Consistent Excellence in Service and Quality

I have been a customer of a certain stitching service for about 18 months and have no complaints! The quality of their products is outstanding, from the digital patterns to the advent calendar (definitely worth the investment, highly recommend!). The subscription boxes offer great value and are an excellent way to discover new favorite designers. The customer support team is fantastic, responding to inquiries promptly and always eager to assist. They also host an annual retreat that is amazing. There’s a community group filled with friendly and supportive stitchers, which I highly recommend joining!

5
Date of experience: Jan 14, 2026
Dominique Nelson
Pre purchased the Advent Calendar 2025. First impression of this was when the company went out of th

Pre purchased the Advent Calendar 2025. First impression of this was when the company went out of their way to prepare and send all US orders way ahead of schedule due to the shipping changes as of Aug 28. This was an exceedingly above and beyond thing for them to do! I received my advent calendar super early and put it away til December. Once I began to open it I quickly realized it was more than worth the price. Everything was so carefully thought out, high quality, and beautiful. The box itself was stunning with cute little forest facts, a picture that came together as you moved through the days on the back of each box, and the patterns, floss, and cross stitch goodies were all high quality and exciting to open every day. I really spent a lot of time trying to decide whether to get it for 2025, but having done so I will be definitely ordering the 2026 box without question!

5
Date of experience: Jan 13, 2026
Alexis Sanders
Discovering a Wonderful Cross Stitch Community

In my quest for a cross stitch community, I stumbled upon a platform featuring caterpillar-themed designs. I watched their YouTube videos and joined a Facebook group to connect with fellow stitching enthusiasts. The caterpillar patterns are perfect for both beginners and those with some experience. Thanks to this community, I've rekindled my passion for stitching.

5
Date of experience: Jan 13, 2026
zefhuhfiou82
Pleasant in-person pickup

While at the retreat, I placed an online order and was excited to pick up my purchase in person later that day. They even refunded the delivery fees for my pickup. These thoughtful details make shopping with the service a truly enjoyable experience.

4
Date of experience: Dec 31, 2025
Ed Brown
Great experience at the retreat

During my time at the retreat, I ordered online and was delighted to collect my purchase in person later that day. They even refunded the delivery fees since I picked it up myself. These thoughtful gestures make shopping with the service a wonderful experience.

4
Date of experience: Dec 30, 2025
ImPetareR3tK_80
High-quality items

High-quality items and excellent customer service.

5
Date of experience: Dec 15, 2025

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