Paid for an ad on Facebook and Instagram. I got the notification they were active- but the Facebook one does not exist/is broken.I emailed them twice, and no response. It has been 26 hours since my first email and no one is responding. Considering this is a 72 hour ad - a response time that has (so far) eaten up over a third of my paid time is ridiculous. What's more, when you have lost a cat every hour counts, and over a full day delay in my expensive ad being posted is BS.I gave 2 stars because the Instagram ad posted- but none of the description I entered or details are included. Just a photo and "Missing". Update: 48 hours and the Facebook ad is still not up and despite their stats saying my Instagram one has been viewed THOUSANDS OF TIMES it has 1 single like. The comment on it is mine. I have a screenshot by cant figure out how to update it.
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