Review Time
We're unsure whether the active ads had any impact, as we checked multiple accounts but found no posts or updates related to our missing cat. Thankfully, the cat returned home on its own.Catfinder must improve its service and ensure value for money for their customers as the above explained.
Quite easy to upload Whiskers’ profile and we did get a couple of neighbourhood tips, but the alerts were glitchy—one ping sent us across town for a look-alike tabby. Nice safety net, yet the real breakthrough came from the old-school laminated poster by the bus stop. Probably handy to pair both.
I think it is a good service but in the end, it is more the posters glued on mailboxes that can help. I am sure this service can be useful in the sense that it will reach more people, but it stays an online service and I am not sure everybody looks at those ads.
Paid for an ad on Facebook and Instagram. I got the notification they were active- but the Facebook one does not exist/is broken.I emailed them twice, and no response. It has been 26 hours since my first email and no one is responding. Considering this is a 72 hour ad - a response time that has (so far) eaten up over a third of my paid time is ridiculous. What's more, when you have lost a cat every hour counts, and over a full day delay in my expensive ad being posted is BS.I gave 2 stars because the Instagram ad posted- but none of the description I entered or details are included. Just a photo and "Missing". Update: 48 hours and the Facebook ad is still not up and despite their stats saying my Instagram one has been viewed THOUSANDS OF TIMES it has 1 single like. The comment on it is mine. I have a screenshot by cant figure out how to update it.
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