I have traveled with this airline multiple times over the past few years and always opted for an extra legroom seat. However, on this occasion, they reassigned me to a different seat, which was a terrible experience. The new seat was cramped, and I kept getting bumped by passengers passing by, making it impossible to sleep. This has been the worst experience I've ever had with any airline. I reached out to customer service two days before my flight when I noticed the change to my $180 upgraded seat, but they informed me there was nothing they could do. I feel completely let down and now have to endure a 16-hour flight in discomfort. I recommend avoiding this airline.
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Find international and Asia pacific flights and tickets. Cathay Pacific Airways is a top rated airline that provides economy class, business class and first class flights to travel destinations around the world.
