I bought a water fountain that has a white exterior, green interior, and a lily design. It sprays water down through the lily with a filter. However, after a few days, I noticed aquatic worms breeding in the water. I tested it by leaving a cup of water in the window while cleaning the fountain, but the filter could only be rinsed after four days. The worms returned even though the water looked clear. The company's response blamed the fountain's placement and claimed the worms 'jumped from nearby plants,' offering three free filters as compensation. I wanted a refund, but without the original receipt, nothing could be done. This situation is really unpleasant, and a quick search online shows others have had similar issues. I can't leave a review on other platforms, yet it still has a high rating. Be cautious and demand better; your pet deserves clean water.
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