Review Time
Recently ordered from Catrina Fresh Mex in Glenpool, Ok. and to say it was bad would be putting it mildly. The food looked terrible, our orders were lacking all the sides and it was cold. My daughter took it back and explained the problems to the guy there. He told her if she wanted the sides she should have said so (even though it was listed on their menu that these sides came with it) and tried to blame it on her for it being cold, saying it took her 30 minutes to pick it up (which was a total lie; when she got there she was told it would be a 10 minute wait for our order. She waited, picked it up and came straight home (we live 3 minutes from there). He was very rude and asked her if she wanted him to put the missing items in there. She told him she wanted it remade because it looked terrible and was cold. (I had ordered the Carne Asada Bowl which was supposed to come with chopped steak, rice, beans guac sour cream cheese and pico de gallo. What I got was a small bowl of hamburger meat with rice and a pepper on the side. She had ordered a taco plate. The tacos were extremely soggy, cold and was also missing the sides.) He continued to be rude and try to blame their screw ups on her. She finally had enough and asked for a refund and we went elsewhere for food. I would not recommend this place and will never go there again. If I could give 0 stars I would.
The burritos were big and the quality of the food is unparalleled. They never skimp on the meat like some places do. The only thing that could have been better is to give more chips with the queso order. The bag was only half full. Still I would recommend this place. The food is outstanding!
Burritos were apparently premade and were cold. We arrived a few minutes after ordering and wondered why it was so fast. We were expecting a hot meal after being out in the cold this morning. The rice was hard in places. It feels like quality keeps going down at this location. If this keeps up we will have to take our business elsewhere. Which is sad because we have been avid customers for over 4 years now, starting with the 71st and Lewis location.
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Catrina Fresh Mex is your go-to destination for authentic Mexican flavors crafted with fresh ingredients. Located in Jenks, Lewis, Glenpool, Sapulpa, Owasso, Broken Arrow, Harvard Garnett and Sheldon, our restaurant offers a vibrant menu filled with classic favorites like tacos, burritos, and enchiladas, each bursting with bold, satisfying taste. Whether you’re dining in or ordering online, Catrina Fresh Mex brings the heart of Mexico to your plate, every time.See more
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