Horrible customer service experience. I ordered a few products via the website almost 16 days ago and I still havent received my package. They delivered my package to the wrong pick-up point which is 80 km's away from where I live and they suggest me to drive 80 km's to pick it up. The customer service is very rude and they did not even cancel my order and process refund.
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Caudalie is a French skincare company, specialised in Vinotherapie.
