The local branch has closed down, leaving me with unresolved treatment and financial matters. I've only received one email lacking guidance on how to retrieve my money. The other branch is not accessible due to the separation of the business. This situation feels unethical, especially as they promoted purchases just before the closure. I expect a full refund, as I've been waiting since 2023. The displayed business practices and ethics are very disappointing. I anticipated being contacted for alternative treatment or a refund, but since neither has occurred, it indicates a lack of intent to act responsibly. Overall, poor management.
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Cavendish Clinic was established in 2011 by several leading consultant doctors and surgeons from top London teaching hospitals.
In 2021, we expanded our trusted services and are now located in selected John Lewis & Partners stores, offering various aesthetic and bespoke treatments.
By harnessing the world’s most advanced and market-leading brands, such as SkinCeuticals skincare by L’Oréal and IIAA’s; Advanced Nutrition Programme and Environ, we’ve grown to 12 locations. This includes SkinLab by Cavendish Clinic in Santa Monica, which is beloved by celebrities and works with the UK’s leading doctor training programme.
Visit any location for a free skin or body consultation and start your journey to feeling confident and addressing any skin concerns you may have, whether it’s fine lines and wrinkles, anti-aging, or to feel more hydrated and glowing.
We are the UK’s largest body contouring specialists. Our specialty lies in a 360-degree approach to body contouring treatment programs, including both surgical and non-surgical treatments.
We’ve come a long way on our journey – let us guide you on yours.
CQC (Care Quality Commission) registered, inclusive, and accessible to all. We don’t change who our patients are; we help them love the skin that they’re in.See more
