I was booked in at the Llanelli branch this morning having had them message me to book my MOT. I left my van at arranged time and went away wandering around when I returned 1.5 hrs later the service reception told me they can't do it after buying my van from them I asked why did you accept the booking then he just said sorry. I was angry now after previously having bad service over a warranty issue that took forever to be fixed when we were out of earshot he wouldn't let me speak and just argued with me as if It was ok and wouldn't let me tell him about my past experience and just seemed to be uncaring, I said I would never come here again after 2 bad experiences to which he replied GOOD and walked off
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We are family owned and run dealer group that cares about customer service and supporting local communities. With a reputation dating back well over three decades, you can rest assured that Cawdor will deliver a level of service and quality beyond compare. Across our network of dealerships in South & West Wales, you will be able to find a new or used car that meets your needs, as well as a complete selection of aftersales services from industry accredited technicians.See more
