Substandard security to prevent theft via fraudulent transactions. Request for refund was met with a 4 to 8 week investigation period.As the thefts were small balance (I suspect I was being "Carded"), I opted to close account. This process was met with the singularly most distasteful experience I have ever had with a bank.From beginning to end, account closure took almost 4 weeks to accomplish.Account Counselor was unhelpful and in some instances determinedly obstructive.Stay away from this bank.
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