We were on a tight deadline for digipak printing due to issues with another printer. I explained my urgent situation to the company, and they assured me with a two-week turnaround estimate. I submitted all files promptly, but 11 days later, I was informed that it would take another three weeks or longer, without any apology. Had I known it would take this long, I would have chosen a different printer. This experience has been frustrating and has worsened my initial problem.
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