Review Time
This has been the most disappointing experience I've encountered. I ordered CDs in October, and while the representative was friendly during the order, communication ceased as soon as the payment was processed. They stopped answering calls, and emails became increasingly frustrating as they continually changed the expected delivery date, offering excuse after excuse for the delay. By December, they completely stopped responding to my emails. Thankfully, I managed to recover my money through my bank. I missed all the holiday sales and had no CDs for my launch event. I'm truly frustrated.
Where to start!? I placed an order with a service back in early November 2025, and now it's January 2026—two months later—and not only has my order not arrived, but the company is completely ignoring my messages. After some research, it seems that the parent organization (which is processing payments for this service under a different name) was officially removed from the business register in 2021!? So this service is collecting payments under the name of a defunct entity!? HUGE RED FLAG STAY AWAY
Where do I even start? I placed an order in early November 2025, and here we are in January 2026, two months later, with no sign of my order. The company has completely ignored my attempts to communicate. Upon further investigation, I discovered that the parent company collecting payments under a different name was struck off the register in 2021. This raises serious red flags. Steer clear!
I waited seven weeks for a product that never arrived. There has been no communication from the company for the past four weeks, and my emails have gone unanswered. Fortunately, I was able to get my money back through my bank. I cannot recommend ordering from them.
I placed two orders last year and was satisfied with both the price and quality, despite some delivery unpredictability. However, it's been seven weeks since my latest order, and I've received no responses to my emails, and the phone is either off or unanswered. I'm left wondering if I'll ever receive anything. My advice is to look elsewhere.
Initial communication was excellent; they were responsive and sent sample copies. However, when the finished product arrived, only half of the CDs were included. The company blamed the delivery service, and when that didn't work out, they promised to reprint and send the missing CDs along with extra ones at a discount. After that, communication ceased entirely, despite multiple attempts to reach out from me and others. They've been paid for 800 CDs but only delivered 300. Now, it's off to small claims court, which will be a long and costly process.
Our experience was terrible. Communication was poor, timelines were not met, and it felt like we were being misled. They required payment upfront, and after that, everything felt suspicious. When the CDs finally arrived, most of the cardboard boxes were damaged, and about half of the CDs didn't work. The seller offered a partial refund, but it was far less than what we paid for the entire ordeal, and we still haven't received a full refund. We placed our order in April 2024 and are still waiting. I've even heard others say they've been scammed by this company.
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