I know many people who have bad experiences write these so here I am! Clark to Cebu - 1 hr late. Manila to Sydney (transfer Cebu to Manila) - stressed we wouldnt make it as the bags that we had to recheck in took 45 mins to get to us and we only had 2 hrs inbetween. No one was sure of the process either! But the whole process was insane. Already late and they opened our main luggage to check, then we went through with carry ons after tipping out water. Refilled then got to boarding gate and they made us tip out water again with no way to refill. I thought ok they’ll give us water on the plane as it’s an 8hr flight. NO! They make you buy it - they don’t care if you have nothing for 8 hrs to drink. They don’t accept Aussie dollars or wise card. PHP (which we had spent) or credit card. It was freezing overnight - I had to put my hand bag on me and my husband his backpack - they didn’t care at all - no blankets or pillows like Singapore airlines. Then we were stuck on the runway for 45 mins - they wouldn’t let anyone go to the toilet - fricking nazis. My tummy had issues - had to go 3 times at airport. There is no way anyone should fly this aircraft. Singapore airlines was 1000 times better and I haven’t even picked on zero entertainment with Cebu and yes screaming toddler all night. It was an awful experience and I’ve been on many flights. If this is all Philippines have to get back to Sydney - I’m never visiting again
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