Horrible experiences with the following people at the Executive Management level of Cedars-Sinai regarding my complaints about Nataly Akbarshahi MD, ( see my review of my experience with this doctor), her actions and her false records:Stephanie Thomas - Operations Manager. Does not respond to complaints, phone calls or texts. She did post on my CS Link a phone encounter under her name which is as false and convoluted as Dr. Akbarshahi's Clinical Notes. Ms. Thomas has never spoken to me directly. These people just lie.Gina Thaxton - Administration Executive.Be very careful if she calls you. She willbe very friendly, almost folksy. Dismissive and dishonest, only looking to protect the doctor.Trudy Duncan - Asst to Dr. Caroline Goldzweig. Told me my complaints toPatient Advocacy had escalated to Risk Management. But has not responded to subsequent phone calls and email.I have heard nothing from Risk Management. All I have gotten so far is the runaround and lie after lie.Ongoing since Jan. 23, 2026
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