Total waste of time as they restrict the number of characters you can type which is then difficult to get all the evidence to them. They made grave errors in their decision report which I could not convey in the 300 character limit, and would not make any difference anyway. Royal Mail made many errors, even blamed me as a customer for their error, would not reply to complaints, yet CEDR feel that is acceptable business practice. VERY DISSAPPOINTED THAT BIG BUSINESS, POSTAL REVIEW PANEL, AND CEDR ALL SEEM TO WORK FROM THE SAME PAGE
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CEDR is a unique professional services consultancy which provides access to expertise in a range of commercial problem solving disciplines used to achieve resolution of conflict in business.