I see that there are lots of negative reviews. CEDR have to rely on facts and the law and sometimes that does mean an outcome you don't want.For example I requested more compensation than I was given but because they aren't liable for third party costs I wasn't given the entirety of my requested compensation. This is a little disappointing but understandable.I was still given a fair chance to provide evidence and argument and CEDR and Zen responded quickly, which made the process of complaint only a few weeks long (with a Christmas and NY break in between) and I was awarded compensation for distress which did cover my losses in any case.I'd recommend them. They were timely and responsive. I would also say anyone wanting to use them to not expect compensation just because you feel hard done by. You need evidence of wrong doing, how this has cost you, and reasonable action to come from it.
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CEDR is a unique professional services consultancy which provides access to expertise in a range of commercial problem solving disciplines used to achieve resolution of conflict in business.
