Cases are reviewed by admin staff and not actually people legally qualified. No way of having your case reviewed by ombudsman so incorrectly named. Challenges put forward and largely ignored. Case handlers make no real effort to understand issues or legal challenges put forward. Feels very much like they are on side of the company from the outset.
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CEDR is a unique professional services consultancy which provides access to expertise in a range of commercial problem solving disciplines used to achieve resolution of conflict in business.
