Appreciated that the fee for picking up currency at a local branch was just $3, although the rate was more than 1% lower than the actual exchange rate. However, when I arrived at the branch during their posted regular hours, I was informed they were in a shift change and I would need to wait 15 minutes. While I may not fully grasp the workings of a currency exchange, if the hours indicate they are open, waiting for a shift change seems unnecessary. There were three staff members present at the time.
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