I ordered prescription sunglasses online from this platform. It was a great experience; the customer service on WhatsApp was very responsive and clarified any shipment delays. I placed the order and received it just over 3 weeks later. If you get a message from the courier about needing to pay customs and a hefty surcharge, ignore it. I received that message, but my sunglasses arrived the next day. If there are any shipping delays, just reach out to their customer service, and they will expedite the process. However, customs fees are the recipient's responsibility, so be aware of that if ordering from outside France. Thanks to the representative for being helpful.
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