celine-opticien-lunetier.fr

2.5
2.5 Based on 29 reviews

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Average Rating

2.5

/
5

29 Reviews

5 Star
34%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
62%

All Reviews

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Review Time

Laurence
Misleading Stock Claims

The assertion that they have products available is false; the store only places orders with the supplier after the customer makes a payment. As a result, items are often unavailable even after payment is processed.

1
Date of experience: Dec 10, 2025
Steer clear of this store. Stock claims are misleading…

The assertion that they have items in stock is inaccurate; the store places an order with the supplier only after the customer has completed the payment. This results in items being unavailable despite payment.

1
Date of experience: Dec 10, 2025
Conrad F.
Fantastic place for sunglasses

Had a wonderful purchasing experience and would surely buy from this platform again. I ordered two pairs of sunglasses, both shipped out after a waiting period of about 5-7 days and arrived within 2 days of shipping. I ordered from the United States, and they ship from France. The sunglasses are genuine and arrived exactly as described. Plus, the pricing was extremely competitive compared to other platforms I checked.

5
Date of experience: Nov 28, 2025
OP_PatataGamer_
Outstanding service and great value

Excellent service! My sunglasses arrived within 10 days of placing the order. Fantastic value, being half the price of similar items elsewhere. Communication was great; my emails received replies the next day. I highly recommend this seller and will definitely use them again in the future.

5
Date of experience: Nov 06, 2025
Maddox Reed
Great experience overall

I ordered prescription sunglasses online from this platform. It was a great experience; the customer service on WhatsApp was very responsive and clarified any shipment delays. I placed the order and received it just over 3 weeks later. If you get a message from the courier about needing to pay customs and a hefty surcharge, ignore it. I received that message, but my sunglasses arrived the next day. If there are any shipping delays, just reach out to their customer service, and they will expedite the process. However, customs fees are the recipient's responsibility, so be aware of that if ordering from outside France. Thanks to the representative for being helpful.

5
Date of experience: Sep 03, 2025
Merle Harris
Pleasant shopping experience

They provide excellent customer service and are very responsive to my inquiries. Additionally, they offer a quick delivery service once you receive a shipping notification. My online shopping experience with this seller has been very positive. Thank you for your service.

5
Date of experience: Aug 05, 2025
Lionel
Fraudulent operation. Avoid ordering!

I ordered glasses weeks ago, but they were never delivered to my address. The seller will not refund my money or send another pair. They took my payment, and I received nothing in return. This feels like theft. They keep saying they are investigating, but it shouldn't take weeks to resolve a delivery issue. I plan to file a fraud claim with my bank and the authorities as soon as possible.

1
Date of experience: Aug 04, 2025
MmkalolTC67
DO NOT PURCHASE

I bought a pair of sunglasses at the beginning of August that were listed as in stock. Unfortunately, they follow the same pattern as others have noted - they are ordered and not in stock as initially indicated. I even contacted the brand directly, and they confirmed they have plenty of sunglasses available. I've raised my concerns with them regarding this particular store. Avoid purchasing from them.

1
Date of experience: Aug 01, 2025
Azalea Butler
Great deal on sunglasses

I got a fantastic price on sunglasses and the team helped ensure I received them before my trip. Thank you so much; this won't be my last purchase!

5
Date of experience: Jul 26, 2025
Conrad Baker
Takes time, but arrived in perfect condition

It took about a month for me to receive the glasses I ordered, but they arrived in excellent condition. The customer service via WhatsApp was helpful! If you're patient, you can trust this company.

4
Date of experience: Jul 25, 2025

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