Dear CenterPoint Energy Team,We wanted to take a moment to express our sincere gratitude for the exceptional service you provide, especially during our recent power outage.My husband and I have been residents of the Texas Gulf Coast for a year and a half now, and the lifestyle here is quite different from what we experienced in the Hill Country. One thing that has truly stood out to us is the incredible support from your team at CenterPoint. You have consistently made us feel like part of a family, and we are genuinely impressed by your quick response times.Today, we encountered a power outage in our home. After following our troubleshooting checklist without success, I reached out to CenterPoint. Although there were no reported outages in our area, your team promptly acknowledged our situation and took action.To our surprise, within just 30 minutes of reporting the issue, a CenterPoint truck arrived at our home with two dedicated gentlemen ready to assist. Louis Gotti and Joshua Bowman quickly diagnosed the problem and had it fixed in no time, restoring our power and peace of mind.We are incredibly grateful for the swift action and professionalism displayed by Louis Gotti and Joshua Bowman. It’s reassuring to know that CenterPoint Energy prioritizes its customers and is always there when we need it most.Thank you once again for your outstanding service. We feel fortunate to have you as our energy provider, and we look forward to many more years of reliable service.Warm regards,Jennifer & Michael
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CenterPoint Energy is an American Fortune 500 electric and natural gas utility serving several markets in the American states of Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas.
