Centerpoint Energy has to be one of the worse customer service monopolies around. I called to get the gas shut off at a rent house I sold. A month later they are still drafting the amount out of auto payments I set up. I called this morning ,third time to contact them about this. Thought it was taken care of this morning, then, out of the blue, the gas man comes to my house, not my sold rent house, while I was at the store and cut my personal house gas off. I never talked about my personal house, but about the rent house. I have talked to several “representatives” all but one were very nice, but still unable to get 5his resolved! Now, here I am on a Friday afternoon of a holiday weekend and a house of company rolling in this evening and NO GAS! I can’t express how incompetent I feel everyone at Centerpoint Energy is! Glad they don’t furnish our electricity.
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CenterPoint Energy is an American Fortune 500 electric and natural gas utility serving several markets in the American states of Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas.