centr.com

A Hemsworth (business) took my week’s food money (and won’t give it back)

A scam = when money is taken from you and there’s NO WAY of getting it back.I cancelled my subscription and was offered another 14 days after the 4 week trial finished. I had cancelled (or so I thought), so I clicked OK, expecting it to just expire at the end of the extension.Two weeks later, with no warning (OR receipt), I was charged for a year’s membership!!I contacted support, but they just kick out their standard, patronizing legal email telling me to -“enjoy the year’s membership”, with no mention of a refund, as apparently they don’t give refunds for ANYTHING - even if accidentally push a wrong button! They constantly refer to their T&Cs to wriggle around issues.When Chris reads the membership figures, is he aware of how many have been duped into joining, fleeced of cash and will NEVER renew? Terrible business model relying on conned, unhappy members to provide their business revenue..these are predatory tacticsThis is a black mark on “Brand Hemsworth”. and living in Byron Bay, where he is, if see him in the street, I’ll be sure to let him know what’s going on. (Btw, I'll bet neither he or the team are aware of the collection agent’s unethical practices)This is my first post about this, but this week, as well as contacting my bank and the Australian Consumer people (ACCC), I’m finding plenty of similar sites to this one, with disgruntled people like us - I'll just keep posting to them. (and of course, I’ll blitz all my socials). If I can save just one person from having to go through this BS, it will all be worthwhile. *****Stay well away!!!***** Do not start the trial - I deeply regret I did - no money back for you, sucker….PS. If Centr do respond to this, guaranteed it will be along “we acted within our terms and conditions blah blah blah”A scammer can make their own terms and conditions too, doesn’t mean they’re fair or just…

Date of experience: Feb 14, 2022